Kat Waters

Angies List logo

“Our first contact was with Bob Greer, sales consultant. Bob came to our home for our free estimate.  He greeted us with his name and business card. He was the only company rep who had a business card (We had a few other companies who didn’t even have a business card when we asked). Bob was very knowledgeable about the Milgard product. We went the following day to see windows in the showroom and at 8:00am upon our arrival he had our quote ready. The quote was to our satisfaction. Our first experience with the company was a positive one. We spoke to the office staff on a few occasions and everyone was pleasant and answered questions we had.

The installers were lead by Tracy. He and his crew were very professional. He had different workers most days but all of them were friendly, detailed in their work, and cleaned up the debris at the end of each day. They put tarps down in each area they were working in. They removed the windows and installed the new windows. Many were upstairs windows and required the use of ladders.  One large upstairs window took 4 guys to install. Some of the windows had rotted wood around the frame and that was replaced by the installers.
The men asked if they could use the restroom prior to use. Very respectful to my husband and I. We were greeted each morning with a smile.

Any minor issues were fixed immediately and Tracy always asked us if everything was to our satisfaction. They didn’t leave at the end of each day without making sure we were satisfied with the work completed the day. The project took 3 days to complete.  I would recommend Tracy and the Cal Comfort guys for any job and would definitely use them again.”