Vicki O’Connor

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“I had difficulty at first. It took them over a month for them to send me an estimate. They came out and look at the house when I was not there. We set a second appointment to get internal and external measurements. That was fine. To get an estimate from these people was incredibly hard. I kept calling. Finally the estimate came. It was over a month. It’s going to take so long to get them in. I told them I don’t live in the house, we own it but we don’t stay there all the time. So when I make an appointment to come out for installation, we gotta keep that appointment. I stressed that because I was worried. They came the day of the appointment on time. The two guys that did the installation were absolutely fabulous, extremely considerate, no mess, no hassle and they cleaned the windows before they left. It was perfect. Getting them to respond with an estimate was very difficult. I don’t think the price was unreasonable.”
Description of work:
Install 2 windows.
• Overall: A
• Price: A
• Quality: A
• Responsiveness: B
• Punctuality: A
• Professionalism: A